Advance Rent A Car is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, make a reservation, or rent a vehicle from us.
By using our website or services, you agree to the practices described in this Privacy Policy.
We may collect the following types of information:
Full name
Email address
Phone number
Home address
Driver’s license details
Passport information (for international renters)
Date of birth
Payment information (credit/debit cards—processed securely)
Booking details
Pick-up and return locations
Vehicle preferences
Insurance details
Rental history
IP address
Browser type
Device information
Pages visited on our website
Cookies and tracking data
Location of the rental vehicle
Mileage
Vehicle operation data
Security alerts (e.g., towing, accident, emergency)
We use your information for purposes including:
Processing reservations and rental agreements
Verifying identity and driver eligibility
Providing customer support
Improving our website and services
Detecting and preventing fraud
Enforcing rental agreements
Sending booking confirmations and updates
Sending promotional offers (only with your consent)
We may share your information with the following:
Payment processors
Insurance companies
Law enforcement when required
Vehicle tracking and telematics providers
Government authorities (as required by law)
Third-party reservation platforms used for booking
towing/recovery providers in case of accident or emergency
We NEVER sell your personal information to third parties.
4. Cookies & Tracking Technologies
We use cookies to:
Improve website performance
Personalize your browsing experience
Analyze website traffic
Secure your login and booking session
You may disable cookies in your browser, but some site features may not work properly.
We take strong security measures to protect your personal information, including:
Encrypted data transmission
Secure payment processing
Restricted access to customer data
Regular system security checks
However, no online system is 100% secure, and we cannot guarantee absolute protection.
We retain your information only as long as needed for:
Legal compliance
Fraud prevention
Accounting and reporting
Completing your rental history
After that period, information is securely deleted.
Depending on your location, you may have the right to:
Request a copy of the data we hold
Request corrections to inaccurate data
Request deletion of your data (when legally permissible)
Opt-out of marketing emails
Withdraw consent for promotional communications
To exercise any rights, contact us using the details below.
Our rental vehicles may be equipped with GPS or telematics devices. We may use this data for:
Theft prevention
Roadside assistance
Accident investigation
Verifying contract compliance
Locating overdue or missing vehicles
We do not use vehicle tracking for unnecessary monitoring of renters.
9. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
Please review those sites’ policies before providing personal information.
We may update this Privacy Policy at any time.
Changes take effect immediately when posted on this page.
We encourage you to review the policy periodically.
If you have questions, concerns, or requests related to this Privacy Policy, please reach us using the details below:
Advance Rent A Car
📍 3225 McCoy Rd, Orlando, FL 32812
📞 954-360-8000
📧 info@advancerentacar.com
🕒 Hours: 06:00 AM – 11:00 PM